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    At PrairieMod, we take pride in the quality of our products. All of our items have a unique story and character that represents the people who make them. For example, every piece of pottery is handcrafted, hand-glazed and has its own uniqueness in size and color. It is important to us that our customers are happy. If you are not satisfied with your purchase, we can either provide a replacement or refund.

    POTTERY, DRIED FLOWERS & ACCESSORIES
    • Must be returned in the same condition as received, within 14 days of delivery date. 
    • All returns must include proof of purchase in the form of a receipt or shipping slip. 
    • Please ensure items show no signs of use.
    • Return your package using a prepaid, insured, traceable method to: 

    PrairieMod
    Attention: Returns
    25 North River Lane
    Geneva, Illinois 60134

    ALL PRINTS & PILLOWS
    • Must be returned in the same condition as received, within 14 days of delivery date. 
    • All returns must include proof of purchase in the form of a receipt or shipping slip. 
    • Please ensure items show no signs of use.
    • Return your package using a prepaid, insured, traceable method to: 

    PrairieMod
    Attention: Returns
    19749 Dearborn Street 
    Chatsworth, California 91311

    DAMAGED ITEMS
    We will gladly accept the return of any merchandise that may have been damaged during shipping. Any item damaged from use, general wear and tear, we do not accept.

    FOR GIFT CARDS
    Gift cards are non-returnable, and non-refundable.

    QUESTIONS?
    Email info[at]prairiemod.com or call 800.594.3148.