• While we strive to have inventory for most items, in some cases products are made on-demand.
• Please allow up to 2 weeks for your order, but we'll work to get it to you sooner.
• Unfortunately we cannot ship to PO boxes.
All orders are shipped via UPS and generally arrive within 2-7 business days.
We've recently partnered with USendHome - a service that facilitates international shipping at a great price. When shopping or checking out you'll see a notice stating, "Shipping Outside of the United States?". Click the link and follow the directions.
Should you have any questions about international shipping, please contact us at bryan[at]prairiemod.com or 630.504.6688.
We strive for 100% satisfaction upon opening our packages, however damages and mistakes can sometimes occur. Please contact us immediately and we will correct the problem.
Damages - Please send a photo(s) to info[at]prairiemod.com and keep packaging materials for claim inspection. Replacements will be processed immediately.
Missing/Incorrect Orders - Contact us regarding the issue and we will process replacements immediately.