• While we strive to have inventory for most items, in some cases products are made on-demand.
• Please allow up to 2 weeks for your order.
• Unfortunately we cannot ship to PO boxes. Please call or email to arrange USPS shipping.
All orders are shipped via FedEx and generally arrive within 2-8 business days.
We're working on rolling out international shipping on our website—but it is not ready just yet. Please contact us at info[at]prairiemod.com or 800.594.3148 if you'd like to be notified when this option is made available.
We strive for 100% satisfaction upon opening our packages, however damages and mistakes can sometimes occur. Please contact us immediately and we will correct the problem.
Damages - Please send a photo(s) to info[at]prairiemod.com and keep packaging materials for claim inspection. Replacements will be processed immediately.
Missing/Incorrect Orders - Contact us regarding the issue and we will process replacements immediately.